FAQs

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Do you offer a free trial?

Yes! Enjoy a 2-week free trial on our annual Express membership plans. You will have full access to the member library, community forum and events. If you are as happy with your membership as we know you will be, your credit card on file will be automatically charged your membership dues at the end of the free trial period. Please let us know before your trial ends if you would like to cancel and your credit card will not be charged.

I subscribed through the Apple App store or Google Play store on my mobile device. How do I cancel my free trial or membership.

Your subscription will automatically be renewed at the end of the term unless turned off at least 24 hours before the current period ends. To cancel, follow the instructions below for your device.

Apple:
To turn off auto renew or cancel your membership on your IOS device, open the Settings App > tap on (your name) > tap on Subscriptions > select the Next Big Idea > tap Cancel Subscription.

Android:
To turn off auto renew on your device, open the Google Play app > tap your profile icon > tap Payments & subscriptions > select the Next Big Idea > tap Cancel subscription.

I subscribed through your website. How do I cancel?

If you subscribed through our website for a Hardcover, Ebook or Express and would like to discontinue you membership please email us at cancel@nextbigideaclub.com and we will process your request.

Is shipping free?

Yes, totally free!

What is the Next Big Idea Club?

The Next Big Idea Club is a book subscription community curated by some of the world’s leading thinkers: Malcolm Gladwell (The Tipping Point, Blink, Outliers), Susan Cain (Quiet: The Power of Introverts in a World that Can’t Stop Talking), Adam Grant (Give and Take, Originals), and Daniel H. Pink (Drive, To Sell Is Human). Together, these bestselling authors select each season’s two most exciting new nonfiction books, and then we send them straight to you. We also prepare e-courses and additional reading materials based on the books that you won’t find anywhere else.

Is there an eBook Membership?

You bet! We have partnered with Kindle to offer a digital version of the Next Big Idea Club. You’ll receive eBook versions of the titles, plus digital files and links for all of the bonus content. An eBook subscription costs $199 per year.

Just be sure that you have a compatible Kindle device, or use the free Kindle app for iPhone, iPad, or Android OS smartphones and tablets.

What kinds of books does the club select?

Every season, club members dive into two newly released hardcover books, both of which are hand-picked by our four curators as the most exciting nonfiction titles of the season. Ranging from psychology to creativity, from business to happiness, these books cover material that is science-based, groundbreaking, and truly life-changing. View past selections and finalists.

When will the next season begin?

Our book selections are chosen quarterly. New seasons begin approximately every March (Spring), June (Summer), September (Fall), and December (Winter). Members who join us mid-season will receive that season’s box while supplies last. And our Member Library (where you’ll find e-courses based on each book selection) is always available, so you can dive into our exclusive videos, reading guides, and discussion threads right away!

When will I receive my first books?

If you join with a hardcover or eBook membership, your books will be sent to you within two weeks of joining. If you have a hardcover membership, once your box ships, you will receive an email from info@nextbigideaclub.com with your tracking number. eBooks are also delivered in an email from info@nextbigideaclub.com. If you’d like more details on your order, our support team will be happy to assist you.

How does the Express Membership work?

The Express Membership is perfect for anyone who loves big ideas, but doesn’t have time to read big-idea books from cover to cover. Express Members get instant access to our entire library of e-courses based on selected books, which include video series starring the authors, helpful reading guides, review quizzes, discussion questions, and exclusive author interviews. Express Members also receive an invitation to join our private discussion forum, where they can get to know fellow members, featured authors, and even our four curators. In other words, you receive everything that other members do, except the books themselves, which you’re free to purchase separately in any format you choose. At under $9 per month, this membership is a great deal for curious minds with a busy schedule!

I still have a few questions. Is there someone I can contact?

Absolutely! Get in touch anytime by sending an email to support@nextbigideaclub.com. Our team personally responds to each note as quickly as possible Monday through Friday (except on U.S. national holidays). We look forward to hearing from you!

Does the Next Big Idea Club accept international members?

Of course! We welcome members from all around the world. At this time we don’t offer shipping outside the U.S., so we encourage prospective international subscribers to check out a flexible Express Membership or an eBook Membership.

Do you offer refunds?

We sure do! We offer a 30 day money back guarantee on all of our membership levels. We offer full refunds within 30 days of your purchase. And if you’re not satisfied with your membership at any time, please contact support@nextbigideaclub.com, and we’ll do our best to improve your experience. We are always eager to receive feedback from our members, so that we can keep making the Next Big Idea Club even better.

How do I view or make changes to my account information?

Current members can log in to their profile at nextbigideaclub.com/login. After logging in, you should see your name with a drop-down menu in the upper right-hand corner. From there, simply select “Dashboard.” You should then be able to see your current membership type, plus options to change your payment method or shipping address.

Need a hand? Let us know at support@nextbigideaclub.com, and we’ll be happy to help.

Where can I find the Next Big Idea Club on social media?

We share Next Big Idea Club news, plus wisdom and inspiration from our book selections, across Facebook, Twitter, Instagram, and LinkedIn. We look forward to connecting with you!

I want Next Big Idea Club for my office. Do you offer group order?

Absolutely. We can customize a group order for your friends, family, coworkers or entire company. For more information visit our enterprise page: https://nextbigideaclub.com/enterprise/

Can I give a gift membership to a friend, colleague, or family member?

Definitely! Visit nextbigideaclub.com/gift to purchase an Express Membership, Ebook, or Hardcover Membership for someone you care about.

Do you want to renew a previous gift before it expires? Let us know at support@nextbigideaclub.com, and we’ll take care of it for you!

Are you interested in giving multiple gift memberships? Whether you’d like to give 5 memberships to your family or 50 to your team, we can customize our group pricing and experience for you! Please get in touch with amanda@nextbigideaclub.com to get started.

Is the NextBigIdea app free?

Yes! The NextBigIdea app is absolutely free to download and enjoy. However, only Next Big Idea Club members gain access to our premium e-courses, podcast, challenges, Book Bite Classics, and full playlist functionality. If you’d like to try a membership yourself, start right here.

Is there an app available?

Yes! You can download the NextBigIdea app on the App Store for iPhone or on Google Play store for Android.

I can’t view the e-courses in the Next Big Idea App.

Our premium e-courses are available on the web at nextbigideaclub.com/login or through the Next Big Idea App. If you are a Next Big Idea Club member, are logged into the app but receive an error message when trying to access the e-courses, please logout and log back in. This should resolve the issue.

What is the current reading schedule?

Attention Span: A Groundbreaking Way to Restore Balance, Happiness and Productivity by Dr. Gloria Mark

Reading schedule:
May 15th – June 30th, 2023

How Do We Know Ourselves?: Curiosities and Marvels of the Human Mind by David G. Myers

Reading schedule:
July 1st – August 14th, 2023

I am having trouble claiming my Kindle codes from outside the United States.

If you are an e-book member, living outside of the United States, follow these steps to claim your Kindle books if you face difficulty. First, change the address of your account (as well as the delivery address) to the US, then change it to any other country, and back to the US again. We have heard from other international members that this resolves the glitch. If this doesn’t work, please let us know at support@nextbigideaclub.com and we will help resolve the issue.

Where do I find the printable reading guides?

Our popular printable reading guides, included with membership, are found in the e-course section of the app, or member-library on the web. They are all bundled together in their own “course” located at the bottom of the other courses in the feed called “Printable Reading Guides”.
From there, all past guides are available as PDFs and can be downloaded and printed on any home printer.

What app features are included with membership?

Members have full access to:

Unlimited Book Bites
Ecourses
Ad-free podcast episodes
Classic Book Bites
Challenges
Events
Playlists (non-members can only add three tracks to playlist)
Download for offline listening
History
Originals