Ever wonder why you love being in the Apple store even after you’ve accidentally cracked your iPhone screen into a a mosaic? Bestselling author Steven Johnson explains that how one of Apple’s greatest innovations was retail and the key part that the Ritz Carlton played.
5 Key Insights from author Nate Hilger
Embrace the joyful messiness and unpredictability of life.
“There’s a difference between a comfortable activity and an enjoyable activity.”
